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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Reid Stansell

July 13, 2026

5  out of  5
rating by Reid Stansell
"Fine experience, no complaints. Relatively easy to get in touch when needed, but not needed often."
We responded:
"Thanks Reid! That is insurance in a nutshell, we both hope you don't need us but we are here where you do! Thanks for the love!"
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Jackie Meisel

July 10, 2026

5  out of  5
rating by Jackie Meisel
"James Zewe is top of the line to work with for all your insurance and financial needs. Also, a shout out to his team they are just as incredible, I could not imagine working with any other office."
We responded:
"THANK YOU!! We work hard to protect what matters the most. We appreciate the opportunity to serve your insurance and financial service needs! "
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Adia R. Louden

July 10, 2026

5  out of  5
rating by Adia R. Louden
"I've been with James (and State Farm) for the past five years and have had a good experience. Anytime I needed help or questions, his office/staff was prompt, kind, and readily available to help. No regrets and highly recommend."
We responded:
"Adia- Thats what we are here for! Thank you for 5+ years! :) "
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J H

July 9, 2026

5  out of  5
rating by J H
"Peggy was extremely knowledgeable and professional. She made things so simple and excellent. Thank you."
We responded:
"Thank you for the stars! We try to make the insurance process painless! "
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Mustafa

July 9, 2026

5  out of  5
rating by Mustafa
"I really appreciated the level of customer service when I went to get a refund on a service. I worked with Connor who was very helpful in getting me a refund and made it easy for me."
We responded:
"Mustafa- Welcome to Durham, glad we were able to get your situation resolved! "
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Allyson Moore

July 9, 2026

5  out of  5
rating by Allyson Moore
"Connor was incredibly helpful as I transitioned from out-of-state to get a new policy. Everything was made so easy for me. I highly recommend using James Zewe and his team!"
We responded:
"Thanks Allyson! We try to simplify the process and make it painless! Glad we could help! "
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Jeff Miller

July 8, 2026

5  out of  5
rating by Jeff Miller
"James has helped our family with home and auto insurance for 10+ years now. He’s helpful when we need advice and is forth coming when it comes to our families best interest. Great service and people at his branch."
We responded:
"Jeff!! Thanks for the love! You were one of the original customers when we opened! It has been a pleasure watching the boys grow up and serving the family along the way. Thanks for the continued support!"
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Sheila Giddens

July 7, 2026

5  out of  5
rating by Sheila Giddens
"Very pleasant and knowledgeable. Thank you so much for all your help. Great person and business to work with."
We responded:
"Thank you Shelia! You have been an awesome customer for years! Grateful to serve you and your family! "
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Bonjulz G

July 7, 2026

5  out of  5
rating by Bonjulz G
"Connor was very nice, efficient & straight to the point. He addressed my reason for calling & then gently engaged in other insurance options available. Wasn't pushy. I appreciated that."
We responded:
"Thanks for the review! Glad we were able to get your renters squared away and happy to help where you need us! "
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mary moss

July 6, 2026

5  out of  5
rating by mary moss
"I worked with Connor Lawrence and he made the entire process easy to navigate. Highly recommend!"
We responded:
"Mary! Welcome to State Farm. Glad the process was seamless to get you set up! Please let us know if you have any questions or we can help in any way! "
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Elise De Roover

July 6, 2026

5  out of  5
rating by Elise De Roover
"Very kind and good service!"
We responded:
"Elise! Welcome! Glad you choose us to protect what matters the most! Welcome to James Zewe State Farm "
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Linda Mace

July 2, 2026

5  out of  5
rating by Linda Mace
"Peggy was extremely efficient in resolving a claim delay submitted online. One phone call, and the problem was promptly resolved!"
We responded:
"Linda- thanks for taking the time to leave the review! Glad Peggy could assist, that is what we are here for! "
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mary

July 1, 2026

5  out of  5
rating by mary
"Wendy was incredibly kind, welcoming, and helpful throughout the entire process. Moving to a new state and town can be overwhelming, but she made the experience so much less stressful. She took the time to make sure I had the best renters insurance for my needs and even chatted with me about the area, the weather, and local places to check out. As someone coming from a small town, her tips about the area were incredibly helpful and made me feel much more at ease. Her genuine kindness and willingness to go above and beyond made such a difference. I'm so grateful that my previous State Farm agent recommended Wendy—I couldn't have asked for a better experience!"
We responded:
"Mary!! Welcome to the family! The move can be daunting; the insurance shouldn't be! Glad we were able to assist with your renters and other insurance needs! Do not hesitate to call us if you need anything at all! "
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Kaydee

July 1, 2026

5  out of  5
rating by Kaydee
"5 stars isn’t enough. James Zewe is the absolute best! He actually listens, genuinely cares, and makes you feel like a human being rather than just an insurance premium. Finding a great insurance agent is rare, but James is the main reason I’ve happily stayed with this company since 2018. Highly recommended! ⭐⭐⭐⭐⭐+"
We responded:
"Kaydee! Thank you, thank you, thank you! We appreciate your continued support! Good luck with School! "
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Paul Lloyd

June 30, 2026

5  out of  5
rating by Paul Lloyd
"I had a great and educated conversation with James my agent. He gave me a lot of information to think and that will benefit for my love one’, he is very good at his job and I will recommend him at State Farm over anywhere else!"
We responded:
"You are the man Paul! Glad you found the meeting helpful! It not about a policy but the PLAN! Thankful for the opportunity to protect what matters the most! "
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Dilruba Dulgeroglu

June 30, 2026

5  out of  5
rating by Dilruba Dulgeroglu
"I have worked with this agent for 2 years and the process has always been very smooth. Whenever I send an email, he calls me immediately and handle my request over the phone quickly and easily. I find them very professional and efficient. Thank you for your assistance✨"
We responded:
"So happy we can help! Good luck with the new changes and thank you for the trust and support! "
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Kevin Stechler

June 25, 2026

5  out of  5
rating by Kevin Stechler
"I had a great chat with Benjamin Nelson and he really helped me know what options were right for me. Really great conversation, listened to my concerns and helped me get the right level of coverage"
We responded:
"Thanks Kevin! We are grateful to have Ben on the team! Thanks for taking the time to review you home and auto coverage! "
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Rob Clark

June 23, 2026

5  out of  5
rating by Rob Clark
"I have insured my autos with State Farm for many years and recently while overseas found myself in a situation where I needed proof of my insurance risk. Wendy in James Zewe's office was quick to come to my aid and provide a letter covering my insurance history and claims. She was right on it and her quick response allowed me to prove my low risk and proceed with my plans."
We responded:
"#likeagoodneighbor! Gald Wendy was able to assist! Thanks for the continued trust and support "
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Dotun Bello

June 22, 2026

5  out of  5
rating by Dotun Bello
"Great communicator, and is consistently available when assistance is needed. Highly recommend."
We responded:
"Welcome to the family!!! Appreciate the love! "
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Rufus Lloyd

June 19, 2026

5  out of  5
rating by Rufus Lloyd
"This the best insurance company they know how to talk to you. They work with you real good. They is the best of the best great people"
We responded:
"RUFUS!! My man! Appreciate the love and support. Grateful to serve you all of these years! "
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Allie Tenkin

June 18, 2026

5  out of  5
rating by Allie Tenkin
"Very accommodating and great service! I appreciated them taking the time to help me! I would highly recommend them."
We responded:
"Quick and Easy- Renters insurance should be painless! Gald we could help! "
Profile photo of Josh Garrett

Josh Garrett

June 17, 2026

5  out of  5
rating by Josh Garrett
"James was helpful and informative on our policy review call; I was pleasantly surprised to hear he doesn’t make commission off of added policies, which gives me more peace of mind… I haven’t known a lot about insurance in general, or taken the time to really understand it—so it was easier to trust James knowing he’s not in it for the money and he’s willing to offer help in all sorts of areas of finances/life."
We responded:
"Hey Josh! Thanks for the taking the time to connect. Glad we could help you understand what you are paying for and feel more comfortable with the coverages! "
Profile photo of Yael Dunayer

Yael Dunayer

June 8, 2026

5  out of  5
rating by Yael Dunayer
"I had an excellent experience working with James Zewe at State Farm. He helped me set up renter’s insurance for my daughter while she attends Duke University, and the entire process was smooth and stress-free.

James was extremely knowledgeable, quick to respond, and communicated clearly every step of the way. He answered all of our questions promptly and made the process effortless. His professionalism, efficiency, and attention to detail were greatly appreciated.

I highly recommend James to anyone looking for insurance assistance and outstanding customer service."
We responded:
"Thank you so much for the review! It was a pleasure working with you and we are excited to help your daughter here in NC!!"
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Marc Baumbach

June 1, 2026

5  out of  5
rating by Marc Baumbach
"James has been absolutely awesome to work with. He's been both informative and pleasant to get quotes and complete our transfer from another insurance provider. The whole "like a good neighbor" motto really seems to ring true here."
We responded:
"Hey Marc- welcome to State Farm! Excited to work with you and your family on this next chapter! Gald we could help! "
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Barry Bowser

May 28, 2026

5  out of  5
rating by Barry Bowser
"Great customer service and the Best And Affordable car insurance you can ever get ;)"
We responded:
"Barry- you are the man! Thank you! "